Help Center



I typed my shipping address incorrectly. Now what?

How do I cancel my order?

What payment method does Feels & Vibes accept?

How secure is my payment information?

Where can I find my order confirmation?

I ordered the wrong size or color. Now what?

Where will my order ship from?

Why was my order cancelled?

Shipping & Deliveries

When will you ship my items?

When will I receive my item(s)?

How much is shipping?

Will my items be sent in one package?

Will I have a tracking number?

How can I track my order?

How do I find a missing package that shows it has been delivered?

Why can't my tracking number be found?

Why hasn't my order arrived yet?

Why does my tracking information show no movement?

I ordered 2 (or more items) but I have only received one?

Return & Refund Policy

Am I eligble for exchange/refund?

What are the issues that cannot be compensated with refund?

When will I get my refund?

Does Feels & Vibes charge for customs, taxes, VAT or any other fee's?